Surgery Scheduler | Full-Time, Day Shift

Phelps Health•Fishersville, VA

1d•Onsite

About The Position

The General Surgery Surgery Scheduler provides essential support to the General Surgery Clinic by coordinating surgical cases, managing department communications, and preparing patient charges. Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. We are committed to taking our team to the top and supporting those who provide life-saving care.

Requirements

Completion of an accredited surgical technologist, practical nursing, and/or medical assistant program is required.
Minimum of one year of experience in an appointment scheduling position, preferably in a medical setting, is required.
Valid Licensed Practical Nurse (LPN), Certified Surgical Technologist (CST)/Certified First Assistant (CFA), and/or Certified Medical Assistant (CMA) license/certificate in good standing is required.
American Heart Association Basic Life Support (BLS) certification is required.
Must be flexible, organized, detail-oriented, and able to multitask and work effectively as part of a team.
Requires close mental and visual attention for sustained periods to complete various activities.
Must be able to lift and/or carry up to 10 lbs.

Responsibilities

Accurately schedules procedures, ensuring correct date, time, surgeon, procedure, anesthesia, and pre-operative interviews.
Provides scheduling instructions to physicians' office personnel.
Schedules an appropriate number of surgical cases per day and correctly assigns procedures to designated operating rooms.
Meets commitments, works independently, accepts accountability, adapts to change, maintains focus under pressure, and adheres to attendance and punctuality standards.
Screens and prioritizes incoming calls, directing them to the most appropriate party.
Continuously seeks improvements, demonstrates attention to detail and accuracy, and is committed to excellence.
Obtains pre-authorization/pre-certification, eligibility, and benefits for each scheduled procedure, communicating this information to the Phelps Health Medical Group Business office and relevant hospital departments.
Accurately enters appropriate orders into the Electronic Medical Record (EMR) system as instructed by providers.
Provides support in the clinic setting and rooms patients to complete the intake process.
Educates patients regarding pre-operative procedures, including but not limited to pre-surgical clearance, lab work, and imaging.