Surgery Scheduler

Advanced ENT & Allergy•Atlanta, GA

6d•Onsite

About The Position

Our well-established ENT practice located in North Atlanta is seeking an on-site surgery scheduler to work in conjunction with one other scheduler to support 4 ENT physicians. At Advanced Ear, Nose, Throat and Allergy, we strive to provide a high level of service to our patients, and this role is essential to patients who are in need of surgery or in-office procedures! Our surgery schedulers are responsible for handling all aspects of scheduling from when the order is placed--checking benefits, obtaining authorizations, scheduling procedures with facilities or in-office, coordinating with vendors, collecting deposits, and scheduling all pre and post-op visits. This person needs to be a team player and have excellent communication skills. There are many personalities involved between patients, vendors, facilities, and coworkers, so being a people-person is a must!

Requirements

Physician office experience
Excellent customer service skills
Strong organizational skills a must
Ability to prioritize tasks

Nice To Haves

Positive, friendly personality
ENT experience preferred but not required
Greenway Health PrimeSuite software experience a plus

Responsibilities

Verify insurance benefits
Obtain insurance authorizations
Schedule procedures, as well as pre and post-op appointments
Collect surgery deposits, depending on insurance benefits
Coordinate with various facilities where procedures are performed
Ensure communication between surgical assistants, facilities, and office staff, so that surgeries go smoothly
Prepare pre-op facesheets
Answer and promptly return patient phone calls
Other duties as assigned