Surgery Scheduler - Urology - Bilingual

Florida Urology Partners Llp•Tampa, FL

1d•Onsite

About The Position

Our practice is growing and we need your help! Our physicians provide urology surgical services at the local area hospitals. The Surgical Scheduler position provides planning and services for the patient. You will facilitate the scheduling and performance of surgical procedures; provides support paperwork and documentation to patients and physicians; maintains awareness of various HMO, PPO, and insurance carrier restrictions to assure all necessary criteria are met prior to surgery. You will work closely with the area hospitals in order to effectively schedule surgeries. Epic EHR highly desired. Must be bilingual English/Spanish.

Requirements

Two years of surgery scheduling experience desired.
Excellent understanding of medical terminology.
Must be able to positively communicate and interact with patients and co-workers.
Proper grammar, spelling and punctuation needed.
Must be bilingual English/Spanish.

Nice To Haves

Epic EHR highly desired but not required.

Responsibilities

Meet or call prospective surgery patients to determine date, time frame and facility for procedure.
Check patient insurance coverage, determine if referral or authorization for surgery is needed, and start process if needed
Set time, date and location for procedure; arrange pre-operative testing and/or exam as needed
Prepare and provide pre-op patient packet either in person or by mail
Advice and counsel patient regarding food, fluid and intake and restrictions prior to surgery
Maintain excellent communication with surgery patients, including returning phone calls promptly
Answer telephone lines; make, reschedule, or cancel appointments, forward or take messages as needed
Maintain charts in EHR (Epic) to indicate status of case, billing and insurance