Surgery Scheduler - Urology - Full Time Days

IU HealthMuncie, IN
Onsite

About The Position

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures, serving as the primary liaison between patients, providers, hospitals, and surgery centers. This role includes scheduling surgeries, obtaining insurance authorizations, verifying patient information, communicating pre-operative instructions, ensuring all required documentation is completed before surgery, managing schedule changes and cancellations, and maintaining accurate records within the electronic medical record and scheduling systems. The Surgery Scheduler plays a key role in ensuring surgical cases are scheduled efficiently and that patients are prepared and informed throughout the process.

Requirements

  • High school diploma or equivalent required.
  • General knowledge of medical terminology and general anatomy in order to recognize and accurately record requested examinations and diagnoses.
  • Basic computer skills.

Nice To Haves

  • Medical office experience preferred.
  • Knowledge of insurance verification preferred.
  • Knowledge of Cerner scheduling preferred.
  • Scheduling experience preferred.

Responsibilities

  • Managed inbound and outbound phone communications
  • Scheduling patient appointments
  • Collaborating with clinical staff and other departments
  • Coordinating and scheduling surgical procedures
  • Serving as the primary liaison between patients, providers, hospitals, and surgery centers
  • Obtaining insurance authorizations
  • Verifying patient information
  • Communicating pre-operative instructions
  • Ensuring all required documentation is completed before surgery
  • Managing schedule changes and cancellations
  • Maintaining accurate records within the electronic medical record and scheduling systems
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