Surgery Scheduler 2

University of Miami•Miami, FL

1d•Onsite

About The Position

The Surgery Scheduler 2 acts as liaison between patients, professional staff, and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Further, the Senior Surgery Scheduler acts as source of knowledge for scheduling staff and oversees their functions to ensure accurately and timely scheduling practices.

Requirements

High School diploma or equivalent
Minimum 3 years of relevant experience
Ability to communicate effectively in both oral and written form.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e. Microsoft Office).
Any relevant education, certifications and/or work experience may be considered.

Nice To Haves

Cross train with Pedi-Cardiac team when readiness is determined by supervisor
Cross train to support Pediatric-Cardiac Surgery (Training Period: To be Determined by Adm)

Responsibilities

Obtains pre-authorizations for procedures as required by insurance companies.
Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments.
Collaborates with patients, families, staff, and providers within the office and the greater community to schedule surgeries, pre-op physicals, and testing.
Coordinates with hospitals and vendors for special cases or circumstances.
Identifies ways to streamline surgical scheduling process and provides suggestions to managing staff.
Ensures that electronic systems and scheduling tools are up-to-date and operating smoothly, and immediately contacts appropriate personnel to resolve any issues.
Ensures documentation is complete to support accurate billing of surgical procedures.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Attend clinics to provide on-site support to doctors and patients
Assist with patient documentation requests
Attend Pediatric Surgery Clinic (Mailman and ACC) weekly.
Assist with weekly documentation requests/Media Manager (UChart)
Schedule surgeries at multiple locations (JMH, NCH, Baptist-SMH).
Request and obtain insurance authorization.
Assist patients with clinic appointment scheduling.
Clinic preparation for Palmetto Bay and Jackson West locations.
Cross train to support Pediatric-Cardiac Surgery (Training Period: To be Determined by Adm)