Surgery Registrar/Secretary - Fayette, AL

DCH Health Care Authority•Fayette, AL

15d•Onsite

About The Position

Responsible for admission/registration of patients and performance of clerical and receptionist duties. This role involves completing the registration process for all incoming patients, updating patient information, making copies of required cards/ID, and obtaining necessary signatures. The position also requires verifying insurance, updating guarantor information, ensuring ABN processes are followed, and communicating with physicians as needed. Additionally, the role is responsible for obtaining pre-certifications and referrals, entering CPT codes for payment estimates, collecting patient payments, and correcting Accu-Reg errors daily. The Surgery Registrar/Secretary will also maintain the surgical schedule, track statistics/logs, participate in order entry, patient billing, and scheduling/posting surgical patients. Other duties include ordering department supplies, maintaining meeting minutes, and adhering to DCH Standards for performance, patient and employee satisfaction, and financial standards. Compliance with the Employee Handbook and DCH Behavioral Standards is mandatory, focusing on positive relationships with patients, families, coworkers, and colleagues. The role requires proficiency in electronic mail, time and attendance software, learning management software, and the intranet, along with adherence to all DCH Health System policies and procedures.

Requirements

High school graduate or equivalent.
Excellent clerical skills.
Ability to type 20 wpm.
Computer experience preferred.
Ability to work well with others in a courteous manner in stressful situations.
Excellent telephone and customer services skills required.
Must be able to read, write legibly, speak, and comprehend English.

Nice To Haves

Healthcare experience and understanding of basic terminology preferred.

Responsibilities

Complete registration process on all incoming patients, including updating all patient information, making copies of required cards/ID, obtaining appropriate signatures.
Verify insurance(s) and update guarantor information.
Insure ABN process and communicates with physicians as appropriate.
Obtain any required pre-certifications and referrals as appropriate.
Enter CPT codes to generate payment estimates in Accu-Reg.
Collect monies for deposits, deductibles, and co-pays.
Correct all Accu-Reg errors daily.
Maintains/verifies surgical schedule.
Maintains statistics/logs as required by unit Manager/Director.
Participates in order entry, patient billing, orders and schedules/posts surgical patients with required information.
Responsible for ordering department/office supplies as needed or directed.
Will be responsible for maintaining meeting minutes as requested/assigned.
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
Performs compliance requirements as outlined in the Employee Handbook.
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned.