Unit Secretary/Registrar

Woburn HospitalGoshen, IN

About The Position

This position is responsible for accurately and timely receiving, registering, or pre-registering, all patients coming into the Emergency Department seeking care. This includes accurately obtaining complete demographics, financial information, appropriate authorizations, necessary signatures on all required documents and insurance forms. The person in this position must review information on orders, authorizations, and insurance cards and determine if the information received is complete and accurate and collects copays when due at the time of service. Strong candidates in this position promote good public relations by extending a positive, cooperative, and supportive service to patients, families, and fellow Colleagues. The right individual for this position performs well under pressure and meets deadlines necessary to provide exceptional patient care. Colleagues maintain a courteous, professional manner while continuously serving as an advocate for Patients, Providers, and Colleagues.

Requirements

  • High School Diploma or GED
  • Effective verbal and written skills
  • Effective customer service skills
  • Computer keyboard skills preferred

Nice To Haves

  • Medical Terminology course or must complete a medical terminology course within first year of employment.
  • Knowledge of medical terminology
  • Six months secretarial, receptionist or clerical experience

Responsibilities

  • Accurately and timely receiving, registering, or pre-registering, all patients coming into the Emergency Department seeking care.
  • Accurately obtaining complete demographics, financial information, appropriate authorizations, necessary signatures on all required documents and insurance forms.
  • Reviewing information on orders, authorizations, and insurance cards and determine if the information received is complete and accurate.
  • Collecting copays when due at the time of service.
  • Promoting good public relations by extending a positive, cooperative, and supportive service to patients, families, and fellow Colleagues.
  • Performing well under pressure and meeting deadlines necessary to provide exceptional patient care.
  • Maintaining a courteous, professional manner while continuously serving as an advocate for Patients, Providers, and Colleagues.
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