SURGERY MANAGER

LADD MEMORIAL HOSPITAL•Osceola, WI

18d•Onsite

About The Position

The Surgery Manager is responsible for overseeing daily operations of the Surgical Services department to ensure safe, high-quality patient care. Duties include leadership and staff management, clinical oversight, resource management, quality and safety initiatives, collaboration with physicians and other departments, and supporting staff education and development.

Requirements

Graduate of an accredited school of nursing (BSN required; MSN preferred).
Current Registered Nurse (RN) license in the state of Wisconsin.
Basic Life Support (BLS) certification.
Advanced Cardiac Life Support (ACLS) certification.
Minimum of 3–5 years of clinical experience in Surgical Services.
Strong leadership and team-building skills.
Knowledge of regulatory standards (DNV, CMS).
Ability to manage budgets, staffing, and scheduling.
Excellent communication and problem-solving skills.
Proficient in electronic health records and hospital systems.
Demonstrates OMC's behavioral standards and values in daily work.
Demonstrated interpersonal skills and history of building strong working relationships.
Experience leading and partnering with teams to make improvements, preferably in a healthcare setting.
Excellent verbal and written communication skills.
Excellent interpersonal and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong analytical and critical thinking skills.
Strong supervisory and leadership skills.
Proficient with Microsoft Office Suite or related software.

Nice To Haves

MSN preferred.
Previous leadership or management experience in a hospital or acute care setting preferred.

Responsibilities

Operational Leadership: Direct and manage daily operations of Surgical Services, ensuring efficient workflow and compliance with hospital policies and regulatory standards.
Staff Supervision: Recruit, train, schedule, and evaluate nursing and support staff; foster a collaborative and high-performing team environment.
Clinical Oversight: Monitor patient care delivery in surgical units, ensuring adherence to evidence-based practices and quality standards.
Resource & Budget Management: Oversee allocation of staff, equipment, and supplies; manage departmental budgets and cost-control initiatives.
Quality & Safety Initiatives: Implement and monitor quality improvement programs, infection control measures, and patient safety protocols.
Interdepartmental Collaboration: Coordinate with physicians, anesthesia providers, and other departments to optimize patient outcomes and operational performance.
Education & Compliance: Ensure staff maintain required certifications and competencies; support ongoing education and professional development.
Performance Monitoring: Track key performance indicators (KPIs), patient satisfaction scores, and regulatory compliance metrics; develop action plans for improvement.
Finance Management: Budget Development, Monitor/Analyze, Variance Reporting.
Staff Development: Evaluate Competencies, Provide training/educational opportunities.
Human Resource Management: Staffing – retain qualified staff, Interviewing/Hiring Competent Staff, Orientation, Evaluation completed annually, Goal development, Use performance improvement techniques effectively for low-performing employees, Succession Planning.
Leadership: Participation in OMC activities, Strategic planning involvement at organizational and departmental level, Maintain Emotional Intelligence, Have a departmental vision, Display modeled behavior /appearance, Active participant for interdepartmental cooperation, Team player, Positive relations with internal and external customers.