Surgery Coordinator

OrthoNYTown of Clifton Park, NY
$19 - $26Onsite

About The Position

As the first impression of our practice, the Surgery Coordinator pleasantly and professionally greets all patients with a high level of positive customer service. This role requires excellent organizational and communication skills to support the overall workflow and efficiency of the practice.

Requirements

  • High school diploma or equivalent required.
  • One to three years of relevant work experience, preferably in a medical or healthcare setting;
  • Ability to work in an independent and organized manner;
  • Ability to build positive relationships and effectively communicate with all members of the healthcare team and patients including oral and written communication;

Nice To Haves

  • College degree desired;
  • Experience with billing and coding a plus;
  • Proficient with Microsoft Office, electronic medical records and practice management systems desired;

Responsibilities

  • Greets patients promptly in a pleasant manner, obtains required information, documents, and signatures (demographic info, required referrals, insurance cards and photo ID) from patient and enters into practice management system. Builds patient charts;
  • Performs check-in process to notify clinical staff patient is ready to be seen;
  • Collects any patient payments and posts payments into the practice management system and issues receipt. Balances and closed journals daily;
  • Answers all incoming lines and directs calls to the appropriate Departments.
  • Schedules all patients for surgical procedures, including urgent cases, as needed;
  • Ensures all needed parties have an up to-to-date schedule;
  • Assist all co-workers with workflow, including filing;
  • Sorts and reviews all incoming mail; ensures outgoing mail is handled in a timely manner;
  • Other tasks and responsibilities as needed/assigned.
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