Surgery Coordinator

American Addiction Centers • Greensboro, NC

8d • $22 - $33 • Onsite

About The Position

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures, ancillary testing, and related patient services to ensure efficient operating room utilization and a seamless patient experience. This role serves as a liaison among physicians, patients, insurance providers, and clinical departments, requiring strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Requirements

• High School Diploma or GED required.
• Minimum of three (3) years of office, clerical, healthcare scheduling, or related experience required.
• Strong organizational and time management skills with the ability to prioritize competing demands.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively within a team environment.
• Strong attention to detail and commitment to accuracy.
• Ability to establish and maintain professional relationships with patients, providers, and healthcare team members.
• Proficiency with computer applications and healthcare scheduling systems.
• Ability to thrive in a fast-paced, high-volume healthcare setting while meeting deadlines.

Nice To Haves

• Previous surgical scheduling or healthcare experience preferred.

Responsibilities

• Schedule and coordinate surgical procedures, diagnostic testing, and related services based on physician preferences, patient needs, and facility requirements.
• Recommend surgery dates and times to providers while ensuring appropriate operating room utilization and scheduling efficiency.
• Maintain knowledge of surgical procedures, physician preferences, equipment needs, and scheduling requirements.
• Ensure surgical cases are scheduled accurately and within established guidelines and timeframes.
• Prepare and maintain reports, schedules, and patient documentation related to surgical procedures.
• Utilize scheduling and healthcare information systems to manage appointments, procedures, and patient information.
• Review future operating room schedules and collaborate with physicians to maximize available resources.
• Process and maintain surgery-related documents, forms, and correspondence.
• Serve as a resource to patients by providing guidance regarding surgical logistics, pre-operative requirements, insurance authorizations, and financial arrangements.
• Coordinate surgery pre-certifications and obtain necessary approvals from insurance carriers.
• Collaborate with physicians, clinical staff, and ancillary departments to facilitate a smooth surgical process.
• Perform other related duties as assigned.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED