Surgery Coordinator

Advocate Health and Hospitals Corporation•Greensboro, NC

7d•Onsite

About The Position

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures, ancillary testing, and related patient services to ensure efficient operating room utilization and a seamless patient experience. This role serves as a liaison among physicians, patients, insurance providers, and clinical departments, requiring strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Requirements

High School Diploma or GED required.
Minimum of three (3) years of office, clerical, healthcare scheduling, or related experience required.
Strong organizational and time management skills with the ability to prioritize competing demands.
Excellent verbal and written communication skills.
Ability to work independently and collaboratively within a team environment.
Strong attention to detail and commitment to accuracy.
Ability to establish and maintain professional relationships with patients, providers, and healthcare team members.
Proficiency with computer applications and healthcare scheduling systems.
Ability to thrive in a fast-paced, high-volume healthcare setting while meeting deadlines.

Nice To Haves

Previous surgical scheduling or healthcare experience preferred.

Responsibilities

Schedule and coordinate surgical procedures, diagnostic testing, and related services based on physician preferences, patient needs, and facility requirements.
Recommend surgery dates and times to providers while ensuring appropriate operating room utilization and scheduling efficiency.
Maintain knowledge of surgical procedures, physician preferences, equipment needs, and scheduling requirements.
Ensure surgical cases are scheduled accurately and within established guidelines and timeframes.
Prepare and maintain reports, schedules, and patient documentation related to surgical procedures.
Utilize scheduling and healthcare information systems to manage appointments, procedures, and patient information.
Review future operating room schedules and collaborate with physicians to maximize available resources.
Process and maintain surgery-related documents, forms, and correspondence.
Serve as a resource to patients by providing guidance regarding surgical logistics, pre-operative requirements, insurance authorizations, and financial arrangements.
Coordinate surgery pre-certifications and obtain necessary approvals from insurance carriers.
Collaborate with physicians, clinical staff, and ancillary departments to facilitate a smooth surgical process.
Perform other related duties as assigned.