Surgery Coordinator

GAZELLE HEALTHCARE SOLUTIONSCypress, TX
$19 - $21Hybrid

About The Position

The DME Surgery Coordinator is responsible for managing and coordinating the ordering, fitting, and delivery of durable medical equipment (DME) related to surgical procedures. This role serves as the liaison between physicians, surgery centers, patients, and the DME company to ensure timely and accurate delivery of prescribed equipment, while maintaining compliance with insurance and regulatory requirements.

Requirements

  • High school diploma or equivalent required; healthcare-related certification or degree preferred.
  • Experience in durable medical equipment (DME), surgical coordination, or a medical office setting strongly preferred.
  • Knowledge of medical terminology, orthopedic and surgical procedures, and insurance authorization processes.
  • Strong communication and customer service skills.
  • Ability to multitask and manage schedules in a fast-paced environment.
  • Proficiency in medical software, EMR systems, and Microsoft Office Suite.

Responsibilities

  • Coordinate DME needs for surgical patients, including braces, supports, mobility aids, and post-operative equipment.
  • Review physician orders, surgical notes, and patient charts to verify medical necessity.
  • Communicate with surgery centers, physician offices, and patients to confirm surgery schedules and equipment requirements.
  • Educate patients on proper use, care, and safety of prescribed DME prior to or following surgery.
  • Verify insurance coverage, obtain authorizations, and ensure documentation is complete prior to equipment delivery.
  • Schedule fittings and deliveries to align with surgery dates and patient availability.
  • Maintain accurate records of equipment ordered, delivered, and billed.
  • Serve as the primary contact for patients and providers regarding DME questions related to surgery.
  • Monitor inventory and ensure equipment availability for scheduled procedures.
  • Collaborate with billing and administrative teams to ensure compliance with company, insurance, and regulatory standards.
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