Surgery Center Coordinator

Chord Specialty Dental Partners•Waterford Township, NJ

5d•Onsite

About The Position

Children's Dental Surgery is hiring a Scheduling Coordinator for our Jackson, NJ Surgery Center! Join our team where we prioritize exceptional patient care and offer a nurturing environment for our team. The Scheduling Coordinator is responsible for coordinating all aspects of hospital-based dental procedures, including scheduling Operating Room time, obtaining authorizations, preparing documentation, and submitting accurate billing. This role acts as a liaison between the dental practice, hospital surgical services, anesthesiology, and insurance providers to ensure smooth and compliant case management for dental patients undergoing treatment in the OR.

Requirements

High School diploma or GED required.
2+ years of experience in medical or dental billing, with knowledge of insurance authorization processes.
Familiarity with CDT, CPT, ICD-10 coding, and billing software (e.g., Dentrix or hospital EMRs).
Strong organizational skills, with the ability to manage multiple priorities and schedules.
Excellent interpersonal and communication skills; ability to work with children and families from diverse backgrounds.

Nice To Haves

Prior experience coordinating hospital-based dental surgeries or procedures for pediatric/special needs patients.
Certification in medical/dental billing and coding (e.g., CMRS, CPC, or equivalent).
Bilingual or multilingual preferred (Spanish, ASL, or other languages relevant to your patient population).
Associate’s degree in healthcare administration, Medical Billing, or related field preferred.

Responsibilities

Schedule dental surgical cases at affiliated hospitals or surgical centers, coordinating with OR schedulers, anesthesia departments, and hospital intake staff.
Communicate with dentists and dental assistants to confirm treatment plans, case duration, and equipment/supply needs.
Ensure all pre-operative documentation is completed and submitted (e.g., history and physical, consents, medical clearances).
Coordinate transportation, pre-op instructions, and post-op care instructions with families/caregivers as needed.
Track and manage the OR block schedule, waitlists, and rescheduling due to hospital changes or patient needs.
Verify patient insurance eligibility and benefits for hospital-based dental services and general anesthesia.
Obtain pre-authorizations or prior approvals for OR procedures, including medical necessity documentation.
Work with referring physicians, pediatricians, or specialists when additional documentation is needed for justification.
Prepare and submit billing claims for hospital-based dental procedures, including CDT and medical (CPT/ICD-10) coding when applicable.
Coordinate with hospital billing teams to ensure correct billing for facility and anesthesia services.
Follow up on insurance claims, denials, and patient balances related to OR cases.
Maintain detailed records of submitted claims, payments, and correspondence.
Serve as the primary point of contact for patients, families, and caregivers regarding OR scheduling, insurance, and logistics.
Educate patients on out-of-pocket costs, billing timelines, and financial assistance options if applicable.
Work closely with dentists, dental assistants, and practice managers to ensure efficient case flow and documentation accuracy.