Surge Shelter Monitor

CARITAS • Richmond, VA

2d • $18 - $18 • Onsite

About The Position

When freezing weather threatens our neighbors, CARITAS steps in and we need you on our team. As a Surge Shelter Monitor, you'll provide compassionate support, assist with daily shelter operations, and protect the safety and dignity of everyone who enters. Ready to put your de-escalation skills and passion for community into action this season? Apply today and make a direct impact when it's needed most.

Requirements

• Reliability: Dependable transportation and the ability to report to duty within 8 hours or less of an activation notice.
• De-escalation & Care: Skilled in crisis intervention, conflict resolution, and trauma-informed care practices.
• Communication: Strong interpersonal, written, and oral communication skills.
• Certifications & Physical Readiness: Current CPR and Naloxone certifications (or willingness to obtain within 1 month of hire) and ability to lift up to 10 lbs.

Nice To Haves

• Experience in shelters, social services, or crisis environments preferred (but not required).

Responsibilities

• Provide compassionate support: Deliver trauma-informed care and build rapport with shelter participants while maintaining clear boundaries.
• Support shelter operations: Assist with shift checklists, safety, cleanliness, participant appointments, and community partner visits.
• Maintain safety: Utilize conflict resolution and de-escalation techniques to support crisis intervention when needed.
• Guide team support: Engage and assist interns and volunteers on-site during your shift.
• Ensure readiness: Respond promptly to shelter activation calls and help keep the space organized, safe, and inclusive.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed