Surf Concierge $19/hr FT

DSRT SURF • Palm Desert, CA

11d • Onsite

About The Position

DSRT SURF isn’t a traditional workplace, and we’re not looking for traditional hospitality staff. We’re building a fast growing hospitality and lifestyle brand where surf culture, guest experience, energy, and community come together in a unique way. We’re looking for positive, polished, and guest focused team members who are excited to help create an elevated and memorable arrival experience for every guest visiting DSRT SURF. As part of the Surf Concierge Team, you are the first point of contact for guests arriving for their surf session. Your role is to create a seamless, welcoming, and high energy check in experience while helping guests feel prepared, informed, and excited for their time in the water. This is a fully on site role in Palm Desert, California.

Requirements

• Previous hospitality, guest service, resort, recreation, or customer service experience preferred
• Strong communication and interpersonal skills
• Positive attitude and guest first mindset
• Ability to multitask and stay organized in fast paced environments
• Professional appearance and strong attention to guest experience
• Comfortable working outdoors and in active hospitality environments
• Ability to work collaboratively with team members across departments
• Stoke

Responsibilities

• Welcome guests upon arrival and help create a positive and elevated first impression
• Support guest check in, reservations, waivers, and arrival coordination
• Assist guests with questions, directions, session information, and overall hospitality needs
• Help prepare guests for their surf session experience and operational flow
• Maintain clean, organized, and guest ready check in and arrival areas
• Communicate professionally with guests, surf operations, and leadership teams
• Assist with operational setup, organization, and guest readiness throughout shifts
• Help maintain safety, cleanliness, and hospitality standards across guest facing areas

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed