Supv, Communications / Captain

North Memorial Health Career Portal • Brooklyn Center, MN

3d • Onsite

About The Position

Oversees the day-to-day operations of the Communication Center and its employees. Reports and investigates issues of concerns, troubleshoots equipment issues and maintains all necessary staffing and tools needed by communications team.

Requirements

• High school graduate or equivalent required.
• Three years of experience as an EMD or Five-years of experience as a PSAP dispatcher, REQUIRED
• EMD through IAED or obtained within 6 months of hire
• EMD-Q through IAED or obtained within 6 months of hire
• CPR Certification
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• Bachelor's degree preferred.
• Supervisory experience in Communication Center, PSAP or EMS preferred
• Knowledge of Hexagon, I-Dispatcher preferred
• EMD & EMD-Q through IAED preferred

Responsibilities

• Oversees the day-to-day operations of the Communication Center and its employees.
• Reports and investigates issues of concerns.
• Troubleshoots equipment issues.
• Maintains all necessary staffing and tools needed by communications team.

Benefits

• Public Student Loan Forgiveness program
• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon
• 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members
• Health insurance benefits are available for this position.
• Multiple health plans based on work group eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED