Supv 2, Field Service
About The Position
The Customer Support Business Group enables customers with premier support throughout their lifecycle with Lam. It drives performance, productivity, safety, and quality for customers’ installed base performance and delivers service and lifecycle solutions for critical equipment and processes. The Supervisor 2, Field Service directs the coordination of technical and administrative support activities at client sites, including installation, repair, preventive maintenance, and engineering change upgrades. The role ensures adequate records and systems are maintained, schedules personnel responding to critical situations, and communicates with design management and specialists to resolve technical problems or bring them to the design department’s attention. It also selects, develops, and evaluates personnel to support efficient operation of the function.
Requirements
- Bachelor's degree or equivalent.
- 2–4 years of supervisory experience.
Responsibilities
- Direct coordination of technical and administrative support activities at client sites, including installation, repair, preventive maintenance, and engineering change upgrades.
- Ensure adequate records and systems are maintained.
- Schedule personnel responding to critical situations.
- Communicate with design management and specialists to resolve technical problems or bring problems to the design department’s attention.
- Select, develop, and evaluate personnel to ensure efficient operation of the function.
Benefits
- A comprehensive set of benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
