Supportive Housing Receptionists (FT $17.00/Hour)

Catholic Charities of Onondaga County•Syracuse, NY

6d•Onsite

About The Position

Thrive and Change Lives Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives. We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Requirements

H.S. Diploma/G.E.D. with at least 1 year of relevant experience.
Some administrative experience.
Ability to be flexible, patient, team-oriented, and energetic.
Understanding of diverse cultures strongly desired.
NYS Driver’s License, NYS Child Abuse Registry
Strong oral and written communication skills.
Strong customer service skills.
Detail-oriented.
Knowledge of computer systems and computer operations.
Data entry experience.
Familiarity with web-based billing systems.
Proficiency in Microsoft Excel and Microsoft Word.

Responsibilities

Greet and assist clients and visitors and provide supportive clerical assistance to the agency departments as necessary.
Courteously, promptly, and accurately direct or provide assistance to callers/visitors.
Assist with sign-in procedures and direct visitors to the appropriate offices.
Print name tags as needed.
Monitor entrances using security cameras and alert staff regarding suspicious activity.
Accept, post and distribute mail efficiently and accurately.
Retrieve and respond to incoming e-mails.
Troubleshoot and correct problems with office equipment (i.e. copy machine) and ensure that appropriate vendors are called to repair office equipment.
Represent the agency in a positive and professional manner.
Demonstrate sound judgment is managing confidential matters with regard to clients, staff and sensitive management issues.
Attend and participate in individual supervision, staff meetings, training sessions and professional development opportunities as required.
Handle emergency situations which may require flexibility of time and area assignment.
Maintain guidelines established by the funding sources and Catholic Charities policies and procedures.