Supportive Housing Case Manager / Up to $1000 Retention Bonus
About The Position
Compass Career Solutions, a sister company to Dungarvin, aims to be the premier provider of personalized services that enhance people's lives. Our Housing team is dedicated to offering case management and life skills development to homeless individuals and families. This role requires daily in-office work and community outreach, and is not remote. Applicants hired between 03/01/2026 and 06/01/2026 in eligible cities may receive a $1000 retention bonus. The position involves conducting client assessments, developing action plans, providing life skills development, documenting care, collaborating with team members, intervening in eviction risks, connecting clients to services, making referrals, guiding clients through applications for various services, conducting home visits, enlisting property management support, tracking outcomes, attending meetings, providing transportation, representing Compass at events, and utilizing assigned technology.
Requirements
- Bachelor's Degree in social services or related field and a minimum of one year experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting.
- High School Diploma or GED and two years of experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting.
- Self-starter, excellent time management skills, and proactive problem solver.
- Ability to work a flexible schedule.
- Technology savvy, especially with Microsoft Office Applications, Zoom, PC, and Android devices.
- A valid driver’s license, insurance, and access to a vehicle insured for you as a driver are required.
- Ability to perform CPR/First Aid as needed.
- Ability to lift up to 50 lbs.
- Must be at least 21 years of age.
Nice To Haves
- Bilingual Preferred
Responsibilities
- Conduct assessments and interviews with clients to determine eligibility.
- Develop and update action plans, case notes, and other documents related to a client’s file.
- Provide ongoing life skills development to assist the client in improving independence and quality of life.
- Document care, follow support plans, and collaborate with both internal and external team members.
- Provide specialized and targeted interventions when clients are at risk of eviction.
- Connect clients to medical, mental health, and other supportive counseling services.
- Establish a network of community services and conduct appropriate referrals to clients.
- Guide clients through the process of application, qualification, and re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
- Occasionally conduct visits in the client’s home.
- Enlist the support of property management as appropriate for wellness checks.
- Track and report outcomes. Provide data updates as directed.
- Attend and actively participate in scheduled internal and external meetings.
- Travel throughout the area and provide transportation to clients as needed.
- Represent Compass at professional meetings, community events, and to members of the community.
- Ability to use assigned technology as directed in the community (laptop, cell phone, and designated software).
Benefits
- Up to $1000 Retention Bonus
- Medical, Vision and Dental Insurance for eligible employees
- Supplemental Insurance
- Flex Spending and HSA Accounts for eligible employees
- Pet Insurance
- Life Insurance for eligible employees
- 401 K plan with up to 3% employer match for eligible employees
- PAID TIME OFF (PTO) for eligible employees
- Growth and Development Opportunities
- Employee Referral Program
- Employee Assistance Program
- National Brand Discounts
- Tapcheck- early pay access
- PAID training and orientation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
