Supportive Housing Case Manager / Up to $1000 Retention Bonus

Compass Career Solutions • Moses Lake, WA

21h • Hybrid

About The Position

Compass Career Solutions, a sister company to Dungarvin, is seeking a Supportive Housing Case Manager. This role is responsible for providing case management services and life skill development for homeless individuals and families. Applicants hired into this position in eligible cities may receive a $1000 retention bonus if hired between 03/01/2026 - 06/01/2026. The position requires conducting assessments, developing action plans, providing life skills development, connecting clients to services, and guiding them through various application processes. The role also involves occasional home visits, tracking outcomes, attending meetings, and representing Compass in the community. Proficiency with technology such as laptops, cell phones, and designated software is necessary.

Requirements

• Bachelor's Degree in social services or related field and a minimum of one year experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting OR a High School Diploma or GED and two years of experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting.
• A valid driver’s license, insurance, and access to a vehicle insured for you as a driver are required.
• Ability to perform CPR/First Aid as needed.
• Ability to lift up to 50 lbs.
• Must be at least 21 years of age.

Nice To Haves

• Self-starter, excellent time management skills, and proactive problem solver.
• Ability to work a flexible schedule.
• Technology savvy, especially with Microsoft Office Applications, Zoom, PC, and Android devices.
• Bilingual Preferred.

Responsibilities

• Conduct assessments and interviews with clients to determine eligibility.
• Develop and update action plans, case notes, and other documents related to a client’s file.
• Provide ongoing life skills development to assist the client in improving independence and quality of life.
• Provide specialized and targeted interventions when clients are at risk of eviction.
• Connect clients to medical, mental health, and other supportive counseling services.
• Establish a network of community services and conduct appropriate referrals to clients.
• Guide clients through the process of application, qualification, and re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
• Occasionally conduct visits in the client’s home.
• Enlist the support of property management as appropriate for wellness checks.
• Track and report outcomes.
• Provide data updates as directed.
• Attend and actively participate in scheduled internal and external meetings.
• Travel throughout the area and provide transportation to clients as needed.
• Represent Compass at professional meetings, community events, and to members of the community.
• Ability to use assigned technology as directed in the community (laptop, cell phone, and designated software).

Benefits

• Medical, Vision and Dental Insurance for eligible employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for eligible employees
• Pet Insurance
• Life Insurance for eligible employees
• 401 K plan with up to 3% employer match for eligible employees
• PAID TIME OFF (PTO) for eligible employees
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Tapcheck- early pay access
• PAID training and orientation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level