Supportive Housing Case Manager / Up to $1000 Retention Bonus

Dungarvin•Moses Lake, WA

19h•Hybrid

About The Position

Compass Career Solutions, a sister company to Dungarvin, is seeking a Supportive Housing Case Manager. The Housing team is responsible for providing case management services and life skill development for homeless individuals and families. Applicants hired into the Housing Case Manager position for Compass in eligible cities may be eligible to receive a $1000 bonus if hired between 03/01/2026 - 06/01/2026. This role requires good communication skills for documenting care, following support plans, and collaborating with team members. The position involves connecting clients to various services, guiding them through application processes, and occasionally conducting home visits. The case manager will also enlist the support of property management for wellness checks, track and report outcomes, attend meetings, and represent Compass at professional and community events. Proficiency with technology such as laptops, cell phones, and designated software is necessary.

Requirements

Bachelor's Degree in social services or related field and a minimum of one year experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting OR a High School Diploma or GED and two years of experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting.
Self-starter, excellent time management skills, and proactive problem solver.
Ability to work a flexible schedule.
Technology savvy, especially with Microsoft Office Applications, Zoom, PC, and Android devices.
A valid driver’s license, insurance, and access to a vehicle insured for you as a driver are required.
Ability to perform CPR/First Aid as needed.
Ability to lift up to 50 lbs.
Must be at least 21 years of age.
Current resume includes bulleted details of direct housing experience.

Nice To Haves

Bilingual Preferred

Responsibilities

Conduct assessments and interviews with clients to determine eligibility.
Develop and update action plans, case notes, and other documents related to a client’s file.
Provide ongoing life skills development to assist the client in improving independence and quality of life.
Provide specialized and targeted interventions when clients are at risk of eviction.
Connect clients to medical, mental health, and other supportive counseling services.
Establish a network of community services and conduct appropriate referrals to clients.
Guide clients through the process of application, qualification, and re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
Occasionally conduct visits in the client’s home.
Enlist the support of property management as appropriate for wellness checks.
Track and report outcomes. Provide data updates as directed.
Attend and actively participate in scheduled internal and external meetings.
Travel throughout the area and provide transportation to clients as needed.
Represent Compass at professional meetings, community events, and to members of the community.
Ability to use assigned technology as directed in the community (laptop, cell phone, and designated software).