Supported Living Manager
About The Position
As a Supported Living Manager at Pathfinder, you play a critical leadership role in ensuring individuals receive high-quality, person-centered supports in their homes and communities. Serving as the bridge between residential sites and leadership, you guide teams, uphold compliance, and ensure each individual’s goals, preferences, and well-being remain at the center of everything you do. The Impact You’ll Make as a Supported Living Manager: Ensure individuals receive consistent, respectful, and empowering supports in their homes. Strengthen residential teams through leadership, accountability, and mentorship. Promote dignity, independence, and meaningful outcomes for people supported. Uphold Pathfinder’s mission through high-quality services and ethical leadership. Create stable, compliant, and supportive environments where individuals and staff can thrive. Pathfinder’s mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.
Requirements
- Must have a valid driver's license.
- Must have reliable transportation.
- Must be able to pass a background check.
- Must be able to pass a drug screening.
Nice To Haves
- Experience in disability services or a related field.
- Experience in a leadership or supervisory role.
Responsibilities
- Directly supervise and support Supported Living Assistant Managers through coaching, training, performance feedback, and corrective action when needed.
- Lead recruitment, onboarding, and development efforts to build strong, reliable residential teams.
- Serve as a role model by demonstrating ethical, stable, and compassionate leadership.
- Participate in leadership on-call rotation to ensure continuity of care and operational support.
- Oversee the implementation of Person-Centered Individual Support Plans (PCISPs) across assigned residential sites.
- Ensure goals are measurable, meaningful, and aligned with individual preferences and outcomes.
- Monitor and guide adherence to behavior support plans and provide direction on best practices.
- Champion services that support physical, emotional, and social well-being.
- Ensure all residential operations meet state and federal regulations, Medicaid Waiver requirements, and Pathfinder policies.
- Oversee accurate documentation, waiver files, and timely reporting to leadership.
- Maintain confidentiality, ethical standards, and agency compliance at all times.
- Oversee day-to-day operations across three residential sites supporting 9–12 individuals.
- Partner with Supported Living Assistant Managers to ensure staffing coverage, scheduling adjustments, and open-shift coverage.
- Coordinate medical appointments, transportation, and day program schedules to support continuity of care.
- Manage resources and staffing needs to maintain high operational standards.
- Serve as the primary point of contact for interdisciplinary team members.
- Foster strong relationships with families, guardians, and community partners.
- Promote inclusion, communication, and quality of life for individuals supported.
Benefits
- Competitive Pay & Paid Training
- Paid Time Off & Holidays
- Comprehensive Insurance Coverage – Medical, Dental, and Vision plans
- Employer-Paid Coverage – Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD)
- 403(b) Retirement Plan with Employer Match
- Tuition Reimbursement
- Professional Development & Training
- Person-Centered Thinking Training
- Wellness Platform Incentives
- Financial Wellness Platform
- Employee Assistance Program (EAP)
- Free Pathfinder Kids Clinic
- Verizon Wireless Discount
- YMCA Discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
