Supported Living Assistant Manager

Pathfinder•Huntington, IN

2d•Onsite

About The Position

As a Supported Living Assistant Manager at Pathfinder, you play a hands-on leadership role in ensuring individuals receive safe, consistent, and person-centered supports in their homes. Working closely with the Supported Living Manager, you support Direct Support Professionals (DSPs), oversee daily residential operations, and help create environments where individuals can thrive physically, emotionally, and socially. The impact you’ll make as a Supported Living Assistant Manager is to support individuals in living safe, meaningful, and empowered lives. You will provide daily leadership that strengthens residential teams and service quality. You will ensure consistency, compliance, and compassion across supported living homes. You will build trust with families, guardians, and team members. You will help bring Pathfinder’s mission and values to life through hands-on leadership. Pathfinder’s mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.

Requirements

Minimum of a high school diploma/GED.
Prefer 2 years experience in the field of Human Services.
At least 18 years of age.
Basic language, written, and computer skills necessary for communication and documentation.
Demonstrated ability to support people with disabilities.
Ability to work a flexible schedule if needed.
Crisis prevention, intervention, and teaching skills.
Valid driver’s license, insured vehicle, and safe driving record.
Ability to speak, hear, and read the English language.

Responsibilities

Supervise and support Direct Support Professionals (DSPs), reinforcing expectations and person-centered practices.
Conduct regular team meetings to promote communication, accountability, and quality care.
Serve as the first point of contact for DSPs regarding scheduling adjustments and coverage needs.
Escalate staffing or operational concerns to the Supported Living Manager as needed.
Participate in leadership on-call rotation to support continuity of care.
Collaborate with the Supported Living Manager to implement Person-Centered Individual Support Plans (PCISPs).
Ensure supports align with individual preferences, goals, and outcomes.
Participate in PCISP, quarterly, and interdisciplinary meetings as directed.
Promote dignity, independence, and quality of life in daily supports.
Ensure daily operations meet safety, health, and quality standards.
Maintain accurate case notes, billing records, and Medicaid Waiver documentation.
Monitor and enforce staff training compliance.
Ensure proper medication administration, documentation, and timely refills.
Uphold confidentiality, ethical standards, and regulatory compliance.
Oversee daily operations across three designated residential sites supporting 9–12 individuals.
Coordinate medical appointments, day program participation, and transportation logistics.
Ensure coverage for open shifts by adjusting schedules and coordinating staff.
Identify and report major home maintenance needs.
Manage residents’ personal finances in alignment with agency financial protocols.
Act as a liaison between DSPs, families, guardians, and the Supported Living Manager.
Ensure timely communication of updates, concerns, and care needs.
Support continuity of care through clear, consistent communication across teams.

Benefits

Competitive Pay & Paid Training
Paid Time Off & Holidays
Comprehensive Insurance Coverage – Medical, Dental, and Vision plans
Employer-Paid Coverage – Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD)
403(b) Retirement Plan with Employer Match
Tuition Reimbursement
Professional Development & Training
Person-Centered Thinking Training
Wellness Platform Incentives
Financial Wellness Platform
Employee Assistance Program (EAP)
Free Pathfinder Kids Clinic
Verizon Wireless Discount
YMCA Discount