Supported Housing Case Manager
About The Position
Unity House of Troy’s Supported Housing Program is looking for a compassionate, dependable, and community-minded professional to join our team as a Supported Housing Case Manager. In this role, you will build meaningful relationships with individuals living with HIV/AIDS and provide the support, encouragement, and connections they need to maintain stable housing and improve their overall quality of life. If you are passionate about helping others, enjoy connecting people with resources, and want to do work that has a real impact in your community, we would love to hear from you! Sign-on bonus may apply for eligible candidates.
Requirements
- Education and/or experience in human services, social services, housing, case management, or a related field preferred.
- Experience working with individuals experiencing complex health, housing, or social service needs is a plus.
- Strong communication and interpersonal skills with the ability to build trusting relationships.
- Excellent organizational and time-management skills.
- Ability to work independently while also being an effective member of a team.
- Compassion, patience, professionalism, and a commitment to treating every individual with dignity and respect.
- Ability to maintain confidentiality and accurate documentation.
- A genuine desire to make a positive difference in the lives of others.
Responsibilities
- Build trusting, supportive relationships with program participants through regular and meaningful contact.
- Provide person-centered, trauma-informed support and counseling to individuals living with HIV/AIDS.
- Help participants maintain stable housing and address challenges that may affect their housing, health, or overall well-being.
- Assist participants in identifying goals, needs, and resources that support greater stability and independence.
- Provide crisis intervention and coordinate emergency services when needed.
- Connect participants with healthcare providers, community resources, and other supportive services.
- Collaborate with Unity House staff and outside providers to ensure participants receive coordinated and comprehensive support.
- Advocate for participants and help them navigate healthcare, housing, and community service systems.
- Maintain accurate and timely case notes, documentation, and required reports.
- Promote a welcoming environment grounded in inclusion, dignity, respect, and belonging.
- Perform other duties as assigned.
Benefits
- 13 paid days off in your first year for full time employment (increases every year)
- 56 hours of NYS Sick Leave
- 12 paid holidays plus 2 floating holidays!
- Major medical leave
- Medical/dental/vision/life insurance
- 403b contributions after one year (you may contribute as soon as you are hired!)
- Gym discounts
- Tuition discounts
- Cell phone discounts
- 50% reduction in childcare tuition at A Child's Place
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
