Supported Employment Specialist II (Job Coach)

SOAR365•Richmond, VA

About The Position

Make a lasting impact by helping individuals with disabilities achieve meaningful, competitive employment. As a Supported Employment Specialist II at SOAR365, you'll bring advanced experience, leadership, and creativity to a mission-driven team dedicated to inclusion and opportunity. This full-time role is ideal for a skilled employment professional who thrives on building employer partnerships, mentoring staff, and removing barriers to employment. If you're passionate about person-first support and ready to take the next step in your career, this position offers the opportunity to lead by example while changing lives through work. Who We Are: SOAR365 For more than 70 years, SOAR365 has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we're proud to help people of all abilities thrive. We are also proud to be recognized as an Employer of Choice, offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.

Requirements

Bachelor's degree in human services, education, social work, vocational rehabilitation, or a related field.
At least two years of experience in supported employment, employment services, workforce development, or pre-employment transition services.
ACRE Certification and/or Certified Supported Employment Professional credentials.
Strong relationship-building skills with individuals with disabilities, employers, families, and partner agencies.
Apply a person-first, positive behavioral support approach to employment planning.
Proficiency in documentation and case management systems.
Problem-solving skills.
Ability to mentor others.
Valid driver's license with an acceptable driving record.
Successful completion of a SOAR365 driving test.
Ability to obtain and maintain CPR/First Aid and Therapeutic Options certifications.

Responsibilities

Provides comprehensive direct and indirect job coaching and employment supports to individuals with disabilities, including conducting situational assessments and implementing effective training techniques to build and sustain employment skills.
Leads job development, coaching, and follow-along services to support competitive integrated employment, while consistently meeting billable hour expectations.
Completes intakes, employment plans, case notes, and reports using Netsmart; maintaining accurate and timely documentation.
Provides transportation when needed.
Mentors Employment Specialist I staff.
Supports understanding of DARS and Medicaid Waiver processes.
Maintains active relationships with at least eight inclusive business partners.
Identifies program challenges and recommends solutions.
Collaborates with leadership on program objectives.
Effectively supports volunteers and interns.
Requires schedule flexibility, participation in trainings and meetings, and ongoing compliance with all agency policies, safety standards, and regulatory requirements.