Supported Decision-Making Training and Outreach Coordinator
About The Position
The Supported Decision-Making (SDM) Training and Outreach Coordinator assists in the development, implementation, and training of AIM’s Supported Decision-Making program in accordance with OPWDD contract requirements. This position champions service quality, professional development, and team growth while ensuring AIM’s values and person-centered practices are reflected throughout all aspects of the SDM program. The role provides education, mentorship/facilitation support, and professional training to AIM employees and subcontractors. Additionally, this role provides education and resources to community partners, stakeholders, and individuals interested in Supported Decision-Making services. This position requires a passionate, organized, and forward-thinking professional with knowledge of Supported Decision-Making practices, staff development, and regulatory compliance. Responsibilities include assisting in the creation of SDM facilitation and mentorship trainings, delivering periodic and as needed training, and ensuring all SDM team members and subcontractors maintain required certifications, competencies, and compliance standards to support the consistent delivery of high-quality services. Statewide travel is required to provide in-person education and training to regional subcontractors and other stakeholders.
Requirements
- Bachelors Degree preferred, High School Diploma/ GED required.
- Minimum of 2 years working in the field of Intellectual and Developmental Disabilities.
- Previous training experience preferred.
- Strong typing and computer skills and experience with Microsoft Office Products (Word, Excel, PowerPoint, Outlook, TEAMS).
- Comfortable and confident with public speaking
- Excellent verbal and written communication skills.
- A comprehensive understanding of OPWDD Regulations and Supported Decision-Making
- Excellent organizational, time management, and interpersonal skills, as well as attention to detail.
- Valid NYS Driver’s License acceptable to Agency insurance standards, preferred. Maintenance of valid insurance and registration and provide proof of insurance if using own vehicle.
- Statewide travel required with possibility of overnight stays.
- Willingness to maintain a 40 hour/week flexible schedule.
- Speaks clearly and remains calm in stressful or demanding situations.
- Adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays or unexpected events.
- Sitting for extended periods of time.
- Use of computers and/or writing for extended periods of time.
- Bending, reaching, pushing, pulling as needed in the workplace - must be able to lift a minimum of 50 pounds.
Nice To Haves
- Bachelors Degree preferred
- Previous training experience preferred.
- Valid NYS Driver’s License acceptable to Agency insurance standards, preferred.
Responsibilities
- Develop, implement, and provide oversight of in-person and virtual education, training, and support related to Supported Decision-Making for individuals receiving services, families, staff, subcontractors, and community stakeholders.
- Assist in the creation, facilitation, and ongoing improvement of training materials, outreach resources, and educational content related to Self-Direction, Supported Decision-Making, and OPWDD regulations.
- Plan, schedule, and conduct trainings for Facilitators, Mentors, AIM staff, subcontractors, families, and external stakeholders, including statewide travel as needed.
- Foster a culture of dignity, inclusion, and empowerment.
- Communicate training successes, concerns, and program updates with leadership in a timely and professional manner.
- Assist with maintaining accurate training records, certifications, staff development documentation, and compliance tracking systems.
- Support the development and implementation of standards, policies, and procedures related to staff training, credential maintenance, and professional development.
- Serve as a liaison between AIM staff, subcontractors, facilitators, mentors, advocates, and other stakeholders to support effective communication and collaboration.
- Assist with program evaluation, data collection, reporting, and quality assurance activities to ensure compliance with OPWDD Supported Decision-Making contract requirements and AIM standards.
- Maintain confidentiality, demonstrate professionalism, and work independently while supporting AIM’s mission and values.
- Facilitate for decision makers, as needed, and/or provide Mentorship to trained facilitators in compliance with OPWDD Supported Decision-Making contract requirements and AIM standards.
- Represent AIM Services at meetings, conferences, and events as requested.
- Adherence to all Agency policies.
- Participate as an active member of the individuals’ Circle of Support team as requested.
- Flexibility of schedule to ensure individualized supports and program implementation.
- Perform system audits as necessary/requested.
- Accurately, timely, and confidentially type/file/copy/distribute materials for Director/Assistant, Director, and other SDM team members as requested.
- Any and all other related duties as requested by agency Administration.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
