Support Worker

Community Integrated Care • Gateshead, NE

1d • Onsite

About The Position

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do. Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’. We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards! We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us. The role involves supporting Jon, who communicates verbally, is fully mobile, and enjoys singing, drama, dancing, listening to music, and watching quiz shows. He likes weekly shopping at Sainsbury's and is a smoker. He is independent at home but requires support in the community. He enjoys spending time in his room listening to music or watching TV, singing, dancing, and wearing wigs. He likes Yorkshire tea with honey and digestive biscuits. He visits his mother weekly and speaks to her on the phone. He is a smoker and enjoys watching quiz shows and music videos on TV. The service is a lone working service with one staff member on at all times. Staff work 8am to 8pm, with a waking night shift from 8pm to 8am. Support staff need to be aware of mental health and acquired brain injury, be patient due to short memory, and understand that Jon dislikes crowded places and can become anxious and suffer panic attacks.

Requirements

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience
• Awareness of mental health and acquired brain injury
• Ability to be patient due to short memory
• Understanding of anxiety and panic attacks in crowded places

Nice To Haves

• Professional experience in a support worker or care assistant role
• Lived experience with disabilities or caring for older relatives
• Ability to share company values: We Include; We Deliver; We Aspire; We Respect; We Enable

Responsibilities

• Support Jon to live the best life possible, being aware of his mental health and acquired brain injury.
• Be patient due to Jon's short memory.
• Support Jon during his weekly shopping at Sainsbury's.
• Support Jon during community visits.
• Ensure Jon has access to his preferred drinks and snacks (Yorkshire tea with honey, digestive biscuits).
• Ensure Jon has access to cigarettes.
• Engage with Jon in his interests such as singing, drama, dancing, listening to music, and watching quiz shows and music videos.
• Provide support during the 8am to 8pm shift.
• Provide support during the 8pm to 8am waking night shift.
• Work as a lone worker, with one staff member on at all times.
• Provide support based on the principles of choice, dignity and respect.

Benefits

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• Based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing
• All the training, support and personal protective equipment you need
• Help to develop your career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed