About The Position

The Support Technician works under the supervision of the Registered Nurse serving the unit and performs two distinct roles according to assignment. In a priority role, the technician serves as a mobility assistant, working with the Registered Nurse to optimize patient mobility using specialized patient lifting equipment. In a second capacity, the technician provides unit desk support by managing nurse call system needs, answering telephones, stocking supplies and equipment, filing, and ensuring a clean and uncluttered environment of care. The technician provides nursing support in keeping with the organization’s mission of excellent patient care and nursing’s vision of excellence in autonomous and accountable nursing practice, patient advocacy, innovative care, trust, and collaboration.

Requirements

  • High school diploma or equivalent preferred.
  • College degree preferred.
  • Demonstrated computer experience.
  • Strong oral and written communication skills.
  • Excellence in public contact skills, including respect for others, courtesy, and tactfulness.
  • Ability to problem-solve, prioritize, and show initiative.
  • Dependability and ability to accept direction and work with others as a team member.
  • Strong organizational skills and demonstrated ability to work independently.
  • Demonstrated understanding of medical terminology.
  • No licensure, certification, or registration required.

Nice To Haves

  • High school diploma or equivalent.
  • College degree.
  • Previous clerical or nursing assistant experience.

Responsibilities

  • Work under the supervision of the Registered Nurse serving the unit.
  • Assist with patient mobility and work with the Registered Nurse to optimize mobility using specialized patient lifting equipment.
  • Provide unit desk support, including managing nurse call system needs and answering telephones.
  • Stock supplies and equipment and perform filing.
  • Help ensure a clean and uncluttered environment of care.
  • Provide nursing support to advance the organization’s patient-care mission and nursing vision.
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