Support Tech - Site Generalist

QualityAI•Burlingame, CA

21h•Onsite

About The Position

QualityAI is seeking a Support Tech - Site Generalist to join their growing team in Burlingame, CA. This role is responsible for supporting events, including managing setup and teardown, handling electrical and connectivity logistics, managing check-in/out tables, booking venues, and planning signage. The position also involves providing technical assistance and troubleshooting to event attendees, guiding them through the event, and managing queues and campus directions. Additionally, the role requires coordinating logistics with vendors for catering, prizes, swag, decorations, and site preparation. Pre and post-event marketing through fliers, Workplace Groups, and forums is also part of the responsibilities. The Support Tech will also handle attendee communications, including scheduling, confirmations, and follow-ups, as well as device preparation (sanitation, flashing, app installation, charging), distribution, and tracking.

Requirements

World’s leading AI-powered Quality Engineering Company experience
Advance career
Team up with global thought leaders across industries
Make a difference every day
Support for diversity and inclusion in the workplace
Ability to celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.
Local and global opportunities
Internal rotation and international mobility opportunities
Opportunity to grow with a massively growing company
Never stop experimenting and learning
Earn bonuses via our Client Referral and Employee Referral Program’s.
Tap your network for net-worth.

Responsibilities

Manage event setup and teardown, including electrical and connectivity logistics, check-in/out tables, booking venues, planning signage
Supporting event attendees with technical help and troubleshooting, guidance through the event, queue management, campus direction
Coordinating logistics with vendors (catering/prizes/swag/decorations/site prep)
Pre/post-event marketing on fliers, Workplace Groups, forums, and more.
Attendee communications, including scheduling, confirmation, follow-up
Device preparation (sanitation, flashing, app installation, charging), distribution, tracking