Support Team-Outreach Advocate - Circle Program

Sycamores•Pacoima, CA

3d•Onsite

About The Position

Sycamores is a contracted provider with The City of Los Angeles, Mayor's Office of Community Safety, to operate the CIRCLE program, which stands for Crisis and Incident Response through Community-led Engagement, throughout the San Fernando Valley. This is a 24/7 unarmed response program that deploys trained teams to address non-urgent LAPD calls related to unhoused individuals. CIRCLE aims to create positive outcomes for unhoused individuals through rapport-building and connections to services and provide LAPD officers more time to focus on traditional law enforcement efforts. For consumers that are evaluated to need more intensive and immediate support, CIRCLE is integrated with the Los Angeles County Department of Mental Health (LACDMH) network of Field Intervention Teams (FIT), which is the County’s behavioral health crisis responder system served by Mobile Crisis Outreach Teams (MCOT) and Psychiatric Mobile Support Teams (PMRT), who can provide an in person assessment to determine if psychiatric hospitalization is necessary. The CIRCLE Support Team Outreach Advocate is partnered with their Support Team Supervisor. The principal duty of the Support Team is to conduct follow-up engagement with individuals encountered by their colleagues, the Response Team, or other high-utilizers of emergency services, and encampments or individuals identified by the City and provide case management, connections to services and housing, transportation to housing solutions or other resources, and system navigation. The secondary aim of the Support Team is to support the Response Team, by responding to low-risk and low-priority diverted incidents and referrals when the Response Team’s estimated response time would exceed thirty (30) minutes. In these situations, the Support Team will jointly provide outreach and engagement to persons in need within the San Fernando Valley. The CIRCLE program responds to referrals from three Los Angeles Police Departments (Van Nuys, Mission, and Foothill) and will utilize the agency vehicle to work in the field with a community member in need.

Requirements

Be at least 18 years of age.
Minimally, one year of job related experience conducting street outreach to person’s experiencing homelessness.
Agree, in writing, to adhere to the Code of Ethics.
Maintain all licenses and certifications.
Bilingual in Spanish fluency required.
Valid California driver’s license.
Acceptable driving record as determined Agency policy.
Proof of auto insurance meeting minimum coverage requirements.

Nice To Haves

Previous lived experience in homelessness, substance abuse, or criminal justice involvement.
If the lived experience includes a history of substance use, a minimum of two (2) years of continuous sobriety prior to the date of employment is required, and ongoing sobriety must be maintained throughout the duration of employment.

Responsibilities

Conduct follow-up engagement with individuals encountered by their colleagues, the Response Team, or other high-utilizers of emergency services, and encampments or individuals identified by the City.
Provide case management, connections to services and housing, transportation to housing solutions or other resources, and system navigation.
Support the Response Team, by responding to low-risk and low-priority diverted incidents and referrals when the Response Team’s estimated response time would exceed thirty (30) minutes.
Jointly provide outreach and engagement to persons in need within the San Fernando Valley.
Utilize the agency vehicle to work in the field with a community member in need.