Support Staff

Prairie Ridge Integrated Behavioral Healthcare • Mason City, IA

64d • Onsite

About The Position

This full-time position is responsible for providing administrative support within the Administrative Support department at Prairie Ridge in Mason City, Iowa. The role involves treating all individuals with dignity and respect, maintaining confidentiality, managing appointments, greeting the public, performing secretarial duties, handling mail, and maintaining office supplies. The position requires an understanding of Prairie Ridge's mission and clients, proficiency in data collection systems, typing, filing, and communication skills. The employee must be able to sit, stand, walk, and occasionally lift up to 35 pounds, with specific vision abilities required.

Requirements

• Understanding of the mission of Prairie Ridge and the clients we work with.
• Proficiency in managing manual and computerized data collection systems.
• Proficiency in typing, filing and general office skills, as well as oral and written communication skills.
• Ability to meet the public and agency clientele in a warm, helpful manner.
• Regularly required to sit; use hands to finger, handle, or feel objects, tools or controls; and talk or hear.
• Frequently required to walk and stoop, kneel, crouch, or crawl.
• Often required to stand, reach with hands and arms, and climb or balance.
• Must frequently lift and/or move up to 10 pounds and occasionally lift and/or more up to 35 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Responsibilities

• Treat all individuals with dignity and respect while maintaining agency standards of confidentiality, professionalism and objectivity.
• Maintain all HIPAA and 42 CFR confidentiality requirements and regulations as outlined in CARF policies and procedures.
• Answer the telephone and route calls to appropriate staff.
• Schedule and maintain staff appointments through use of agency software program.
• Greet the public and agency clientele.
• Perform secretarial duties for clinical and administrative staff, as assigned.
• Open and dispense mail; mail outgoing correspondence daily.
• Maintain supply of office forms as needed.
• All other duties as assigned by the Office Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed