Support Staff (Downtown Tasting Room)

The Wonderful Company•Paso Robles, CA

7h•$17 - $17•Onsite

About The Position

JUSTIN is seeking a positive and energetic Full-Time Support Staff member to join their Downtown Tasting Room team. This role is responsible for welcoming guests, providing water service, clearing tables, replenishing supplies, and accommodating special requests to ensure a memorable experience. This position offers hands-on experience in a luxury, high-volume tasting room and includes training opportunities to expand wine and service knowledge. The position is full-time and based at the JUSTIN Downtown Tasting Room in Paso Robles, CA.

Requirements

Previous experience in a restaurant, tasting room or other hospitality setting is preferred but not required
Valid Food Handler Certificate and Alcohol Beverage Control License or willing to complete upon employment
Show a strong interest in customer service and an appreciation for wine
Possess a flexible schedule, including the ability to work weekends and holidays
Professional appearance and demeanor
Strong organizational skills and ability to manage priorities in a fast-paced environment
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Ability to communicate effectively with guests and team members from diverse backgrounds
Interest in customer service and wine, with a willingness to learn and grow
Must be 21 years of age or older
Must be able to speak, read, write, and understand English

Responsibilities

Welcomes guests upon arrival and assists in creating a memorable tasting experience
Responds promptly and appropriately to guest requests, communicating needs to Wine Guides or Managers as necessary
Accommodates special requests and ensures a seamless flow of service throughout
Clears tables after guests leave, transporting glassware, silverware, and dishes to appropriate areas for washing
Resets and arranges tabletops and ensures floors and seating areas are clean and tidy
Inspects restrooms regularly and maintains cleanliness and restocking standards
Assists with pre- and post-shift setup and cleanup to maintain operational readiness
Restocks wine, merchandise, and collateral materials as needed
Supports Wine Guides with timely replenishment of table supplies and service items