FT Support Staff

Nirvana Center Dispensaries • Lake Zurich, IL

2d • Onsite

About The Position

Join the Nirvana Cannabis Team as Support Staff. At Nirvana Cannabis, we're not just selling products-we're creating meaningful customer experiences, educating our community, and shaping the future of cannabis retail. As a family-owned and operated company, we pride ourselves on fostering a welcoming, supportive, and inclusive environment for both our customers and our team. We celebrate individuality and the unique strengths each person brings, and we're committed to helping our staff build a strong foundation in the cannabis industry. Support Staff are essential to the daily operations of our dispensary. From greeting customers to supporting the sales floor, you'll help ensure every guest has a smooth, compliant, and enjoyable experience. This is a hands-on, fast-paced role that provides exposure to multiple areas of dispensary operations, making it a great opportunity for individuals interested in learning the ins and outs of cannabis retail.

Requirements

• High School Diploma or GED
• Ability to stand and walk for extended periods
• Ability to lift up to 30 lbs
• Must meet all state requirements for employment in the cannabis industry
• Motivated team players who enjoy working with people and thrive in a fast-paced retail setting
• Friendly, approachable, and service-oriented
• Reliable and detail-focused, especially with cash handling and compliance
• A strong communicator who remains professional under pressure
• Curious and eager to learn about the cannabis industry
• Positive attitude, integrity, and a commitment to excellent customer service

Nice To Haves

• At least 1 year of retail experience (preferred)

Responsibilities

• Greet customers and create a positive first impression
• Educate guests on cannabis products, strains, medicinal uses, and consumption methods
• Verify IDs and ensure compliance with state regulations
• Process transactions accurately using our POS system
• Maintain a clean, organized, and welcoming dispensary environment
• Support your teammates through clear communication and teamwork

Benefits

• Hands-on training across multiple areas of the dispensary, including reception, floor support, and point-of-sale operations
• Valuable experience in compliance, customer engagement, and retail best practices within a supportive, team-driven environment
• Building confident, knowledgeable staff members who take pride in their work and grow alongside the company
• Investment in training
• Value collaboration
• Treated like family

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees