Support Staff Technician/Phlebotomist | Holmen Clinic

Gundersen Health System•Holmen, WI

1d•Onsite

About The Position

Emplify Health by Gundersen is seeking a skilled and dedicated individual to join our Holmen Clinic team as a fulltime phlebotomist. Phlebotomists, C.N.A.s, PCTs, CMAs, or other individuals that have an interest in working in a laboratory setting are encouraged to apply. Prior lab experience is preferred but not required as we will provide on-the-job training! As a Support Staff Technician/Phlebotomist, you will play a crucial role in the healthcare field by facilitating the flow of specimens into the lab for diagnostic testing. Specimen collection techniques include venipuncture, capillary draw, swab collections, urine collections, and providing instruction to patients for self-collections. In this role, you will support core lab functions at our Holmen Clinic while interacting with clinic staff, patients, and patient family members ensuring excellent customer service and patient confidentiality. Your attention to detail, knowledge of laboratory procedures, and ability to provide excellent patient care will contribute to the overall success of our department.

Requirements

High School Diploma or equivalency
Strong customer service skills with the ability to provide compassionate care to patients
Effective communication skills to interact with patients, healthcare professionals, and laboratory staff
Ability to prioritize tasks, work independently, and handle multiple responsibilities in a fast-paced environment

Nice To Haves

Previous phlebotomy/medical experience preferred but not required
Prior lab experience is preferred but not required

Responsibilities

Perform venipuncture and capillary puncture to collect blood samples from patients
Specimen processing and performance of some waived testing
Verify patient information and ensure accurate labeling of specimens
Prepare specimens for laboratory testing and ensure proper storage and transportation
Follow established protocols and safety guidelines to maintain a sterile and safe environment
Monitor vital signs and assess patient condition before, during, and after blood collection
Collaborate with healthcare professionals to coordinate specimen collection and processing
Maintain accurate records of all procedures performed and ensure confidentiality of patient information
Adhere to quality control procedures to maintain the integrity of specimens and test results