Support Staff Manager

Galaxy Vets • Pearland, TX

1d • Onsite

About The Position

Galaxy Vets is seeking a Support Staff Manager to lead their team of Veterinary Technicians and Veterinary Assistants. This role involves both clinical and people leadership, with approximately 30 hours per week spent on patient care and workflow support on the hospital floor. The remaining time will be dedicated to leading, developing, and growing the support staff team, focusing on building a positive team culture, improving workflows, and ensuring operational excellence while maintaining high standards of patient and client care.

Requirements

• Veterinary Technician (preferred) or an experienced Veterinary Assistant
• Strong clinical veterinary experience
• Leadership, mentoring, or supervisory experience
• Excellent communication and conflict resolution skills
• Strong organizational and time-management abilities
• Ability to coach, motivate, and hold team members accountable

Nice To Haves

• Loves developing people and helping others succeed
• Leads by example and isn't afraid to jump in when needed
• Thrives in a fast-paced veterinary environment
• Communicates with empathy, professionalism, and confidence
• Enjoys solving problems and improving processes
• Can balance patient care with operational leadership

Responsibilities

• Lead, mentor, and develop Veterinary Technicians and Veterinary Assistants
• Create efficient schedules that keep the hospital running smoothly
• Recruit, interview, hire, and onboard new team members
• Provide coaching, feedback, and performance development
• Build a positive, accountable, and engaged team culture
• Partner with doctors and leadership to improve workflow and patient care
• Ensure operational excellence while maintaining exceptional patient and client care

Benefits

• Leadership development
• Continuous learning
• Collaboration
• A culture where every voice matters

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed