Support Staff Front Desk (54697)

HEALTH SOLUTIONS•Pueblo, CO

19h•Onsite

About The Position

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community. We’re hiring full-time Support Staff-Front Desk to work at our 1304 Chinook location. Scheduled shifts: Monday- Wednesday 9:30 am to 6:30 pm and Thursday-Friday 7:30 am to 4:30 pm. As a member of the Support Staff, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.

Requirements

High school diploma or GED equivalent
One year of receptionist experience, including basic computer and keyboarding skills
Excellent interpersonal relationship skills
Demonstrated understanding of appropriate boundaries
Demonstrated flexibility
Colorado driver’s license and access to reliable transportation during work hours
Must be able to travel to Trinidad & Walsenburg as needed
Must already be authorized to work in the US; sponsorships not available.

Nice To Haves

Medical support experience
Spanish language skills

Responsibilities

Provide exemplary customer service
Work hours that cover agency hours (hours may vary by location and programmatic needs)
Cover front desk reception
Operate phones/phone system
Scan and uploads records to the electronic health record
Verify client payer eligibility
Schedule client appointments as requested
Process Release of Information requests
Balance cash drawer/box
Maintain client electronic health records as needed
Complete client phone enrollments
Complete other departments’ job requests as needed
Cover at various locations as assigned
Record data electronically and communicate with clients
Perform other duties as assigned by supervisor