Support Specialist

Caesars EntertainmentLula, MS

About The Position

The Support Specialist is responsible for initial first level user assistance, maintains the organization's computer system, resolve technical issues for Team Members, and install hardware and software. The Support Specialist acts as the front line of technical support, ensuring end-users can effectively complete their daily tasks without technological roadblocks.

Requirements

  • First level user assistance
  • Computer system maintenance
  • Technical issue resolution
  • Hardware and software installation

Responsibilities

  • Initial first level user assistance
  • Maintains the organization's computer system
  • Resolve technical issues for Team Members
  • Install hardware and software
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