Support Specialist I

City of Murfreesboro•Murfreesboro, TN

2d•Onsite

About The Position

The purpose of this position is to provide general administrative and clerical support for the Department. This role involves communicating with others in spoken and written English to ensure safe and efficient operations, preparing documents using Microsoft Office, answering telephone inquiries, receiving and communicating messages, copying and collating reports, maintaining files, sorting and routing mail, coordinating meetings, ordering office supplies, collecting monies, issuing receipts, and performing other administrative office duties as assigned.

Requirements

Requires High School diploma or GED equivalent.
Requires one (1) year of experience in office administration, clerical work, or closely related.
Or an equivalent combination of education, training and experience.
Proficient in Microsoft products.
Attention to detail.
Must be able to communicate with others in spoken and written English to ensure safe and efficient operations of the business.

Responsibilities

Prepares documents using up-to-date Microsoft Office products.
Answers telephone inquiries from the public and directs calls to staff or other departments.
Receives and communicates messages, oral and written, to and from citizens, customers, staff, and other City personnel.
Copies and collates reports and documents.
Maintain files for day-to-day operations.
Separates mail, both US and interdepartmental, and routes to the intended recipient; prepares packages and envelopes for mailing.
Coordinates meetings for department leadership and maintains facility reservations.
Orders office supplies and assists with projects as requested.
Collects monies and issues receipts.
Uses computer software and performs administrative office duties as assigned.
Performs other work as assigned.