Support Specialist Executive

City of Aurora

1d•Onsite

About The Position

The Support Specialist Executive within the Operations Division provides high-level, confidential, and proactive administrative support to the assigned district’s commander and command personnel. This position plays a critical role in supporting the strategic and operational functions of the district by managing communication, coordinating administrative processes, and ensuring efficient office operations. This role provides direct administrative support to the command staff and personnel of the respective district’s patrol, PAR, DART, and District Criminal Investigations (DCI).

Requirements

HS Diploma/GED
3 years of related administrative support experience.
CCIC/NCIC clearance
Notary certificate (or ability to obtain within 6 months)
Office practices and procedures.
Manual and electronic filing systems.
Advanced business English, spelling and math.
Systems and platforms including: Versadex, AIM, Hindsight (H4), SharePoint, Teams, and Workday
Strong typing and data entry skills.
Strong interpersonal and verbal/written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to handle sensitive situations with tact and diplomacy
Ability to establish and maintain working relationships with employees, citizens, and all levels of management
Ability to understand, interpret, and apply department or division policy and procedures.
Ability to plan, organize, and prioritize work assignments.

Nice To Haves

Experience supporting leadership, specifically in law enforcement, government, or public safety.
Familiarity with department-specific systems, policies, and procedures.
Familiarity with budgeting, procurement, and personnel processes.

Responsibilities

Serves as the primary point of contact and liaison for Command Staff, managing the Command’s schedule and coordinating internal and external engagements.
Prepares, edits, and proofreads memos, reports, presentations, and other documents.
Coordinates and tracks district-level initiatives, meetings, and deadlines.
Supports project management and implementation of district initiatives.
Maintains and organizes confidential files, records, and correspondence.
Facilitates internal communications and maintains effective working relationships with department personnel, community partners, other COA departments, and additional stakeholders.
Coordinates logistics and documentation for meetings, district events, and district-related programs.
Completes and maintains personnel orders and tracking documentation.
Researches, follows up, and documents internal investigations within the district.
Manages purchase card transactions and district purchases and tracks district budget expenditures.
Maintains operating equipment.
Manages the care and functionality of the facility including all rooms and interior/exterior spaces.
Maintains district files.
Takes, prepares, and distributes minutes of meetings.
Answers phones, e-mails, and in-person inquiries on behalf of personnel.
Coordinates facility repair tracking and orders to include building and parking lot(s).
Works with assigned personnel to maintain the district inventory and submittal to PSS.
Maintains armory access report and submittal to city auditors.
Oversees holding cell maintenance and submits quarterly reports to the Department of Justice (DOJ).
Coordinates with contractors and vendors within the district to include billing.
Perform other duties as assigned.

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Generous paid leave program
100% funded Employee and Family Care Leave Program
Retirement pension plan and 457b plans available
Subsidized recreation center pass, on-site fitness centers and wellness programs
Continued education and career advancement opportunities