Support Services Team Lead

Labcorp•Syracuse, NY

1d•$23 - $30•Onsite

About The Position

Labcorp is seeking a Support Services Team Leader to join our team at Syracuse, NY. Work Schedule: Monday - Friday, 8:30am-5pm. At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.

Requirements

High school diploma or equivalent
3 or more years of experience in a laboratory, healthcare, manufacturing or warehouse environment
Understanding of laboratory operations as well as policies and procedures
Strong computer skills; Proficient with Microsoft Office programs
Ability to work independently and within a team environment
High level of attention to detail with the ability to prioritize and multitask
Ability to work in a fast paced production environment and meet established turn-around times
Strong communication skills; both written and verbal
Ability to handle the physical requirements of the position
Able to pass a standardized color blindness test

Nice To Haves

Associate’s degree
6 months or more of experience in a clinical laboratory
6 months or more supervising or leading a team
Flexibility to work overtime or other shifts depending on business needs

Responsibilities

Assist in the supervision of the day to day operations of the Department Name department
Help lead the team in their daily processes and procedures
Assist with preparation of laboratory specimens for analysis and testing
Oversee routing of specimens to their respective prep areas
Encourage process improvements and best practices
Perform quality assurance checks to ensure efficiency and accuracy
Resolve any production errors as requested by management
Research and resolve any production errors while escalating when necessary
Engage in continuous process and service level improvements
Perform quality assurance checks to ensure efficiency and accuracy
Responsible for enforcing and managing policies and procedures
Perform administrative duties as needed