Support Services Supervisor - Logistics

Labcorp•Spokane, WA

3d•Onsite

About The Position

PAML, a Labcorp company, is seeking a Logistics Supervisor to lead the day-to-day operations of its logistics team in Spokane, Washington. The supervisor oversees courier performance, routes and schedules, staffing and training, vendor coverage, department spending, and fleet vehicles. The role also addresses client issues, manages policies and procedures, performs administrative duties, and drives continuous process and service improvements. The schedule is Monday through Friday, 10:00 a.m. to 7:00 p.m., with additional days and hours as needed. The position involves handling laboratory specimens when needed and meeting the physical demands of the role. The stated annual pay range is $80,168.40 to $84,000.00. Employees regularly scheduled for at least 20 hours per week are eligible for the benefits described in the posting.

Requirements

High school diploma or equivalent.
At least 3 years of experience as a driver or courier.
Ability to motivate and develop team members.
Strong computer skills, including proficiency in Microsoft Office.
Basic understanding of cost and budget management.
Strong time-management and organizational skills.
Ability to communicate effectively with various levels within an organization.
Excellent critical-thinking and problem-resolution skills.
Ability to handle the physical demands of the position.
Comfort handling laboratory specimens when needed.
Valid driver's license.
Must be at least 21 years old.

Nice To Haves

Associate degree.
At least 3 years of experience as a medical courier.
At least 5 years of lead or supervisor experience.

Responsibilities

Supervise the day-to-day operations of the logistics team.
Manage courier performance using established performance metrics.
Implement and review courier routes and schedules to increase efficiency.
Ensure the department is properly staffed to cover necessary routes.
Establish relationships with outside logistics vendors to obtain coverage when needed.
Generate and review daily and weekly reports and escalate issues to leadership.
Ensure logistics staff are properly trained and address performance issues.
Meet regularly with direct reports to provide coaching and development feedback.
Address and resolve internal and external client issues.
Monitor department spending and ensure proper budget allocation.
Manage and maintain branch vehicles according to Corporate Fleet standards.
Engage in continuous process and service-level improvements.
Administer and manage policies and procedures.
Perform administrative and clerical duties as needed.