Support Services Assistant
About The Position
Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon, California and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation. Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work! This role provides administrative support to the Lending, Member Solutions, Mortgage Departments, and other departments as assigned, enabling them to focus on core responsibilities of their jobs.
Requirements
- Three years to five years of similar or related experience.
- A high school education or GED.
- Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
- Excellent organizational and editing skills; proficient in Microsoft Word, Excel, Power Point and Outlook.
- Has advanced working knowledge of credit union operations and terminology.
- Employee must have a valid driver’s license.
Responsibilities
- Assists departments in the organization and scanning of member loan and various other files.
- Completes data entry duties and projects as assigned.
- Assists with phone and reception coverage and the answering of basic and initial questions.
- Assists as needed on projects as assigned.
- Performs other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
