About The Position

The Support Services Assistant provides day-to-day operational and administrative support to ensure a well-organized, efficient, and professional workplace environment. This includes supporting meetings and catering, maintaining shared spaces such as kitchens and boardrooms, managing office supplies and storage areas, and supporting the logistics of quarterly board meetings. The Support Services Assistant plays a key role in maintaining workplace functionality, cleanliness, and readiness for both internal staff and external stakeholders.

Requirements

  • High school diploma or equivalent; post-secondary education in office administration, hospitality, or a related field is an asset
  • Previous experience in an administrative, office support, or facilities role preferred
  • Good communication and interpersonal skills, with the ability to interact professionally with staff, vendors, and visitors
  • Ability to work independently as well as part of a team in a fast-paced environment
  • Basic knowledge of office equipment (e.g., coffee machines, printers, meeting room technology)
  • Comfortable coordinating logistics such as catering, meeting setup, and supply management
  • Physical ability to perform light lifting and movement of supplies (e.g., organizing storage rooms, restocking items)
  • Flexibility to support occasional special events or quarterly board meetings outside regular routines
  • Experience working with Microsoft Suite (Word, Outlook, Excel, PowerPoint, etc.)

Responsibilities

  • Coordinate and support group meetings, including room setup, scheduling assistance, and arranging lunch catering. Ensure all logistical needs are met to create a smooth and professional meeting experience.
  • Oversee kitchen operations by maintaining cleanliness and organization, regularly checking the coffee machine for functionality, and ensuring supplies such as coffee, tea, and related items are fully stocked.
  • Maintain overall floor tidiness, including boardrooms and kitchen areas, by ensuring spaces are clean, organized, and presentation-ready at all times.
  • Organize and manage storage areas, including store rooms and the mail room, ensuring items are properly labeled, accessible, and inventory is kept in order.
  • Provide administrative and logistical support for quarterly board meetings, including preparation of meeting spaces, coordination of materials, and assistance during the meetings as needed.
  • Cover the Support Services Coordinator task when required including, but not limited to: Managing Support services office phone line, Liaise with building maintenance to resolve issues and communicate with business in a timely manner, Support with mail, handing shipping, deliveries and manage courier services, Manage front desk reception duties, including warmly greeting visitors and supporting their needs efficiently.
  • Perform other duties as assigned.

Benefits

  • A competitive compensation and vacation package
  • Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
  • A welcoming culture that values diversity and differing perspectives, experiences and beliefs
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