Support Operations Clerk

Credit Union of Southern California•Anaheim, CA

17h•$18 - $27•Onsite

About The Position

We are hiring a Support Operations Clerk who will be responsible for performing routine administrative tasks in support of the Support Operations unit. Responsibilities include thoroughness and accuracy of incoming mail processing, Member support requests, and document scanning. The team member will ensure a smooth and efficient workflow by importing scanned documents from the branches into the imaging system for records retention and future viewing. This position is office based in Anaheim Hills, CA.

Requirements

High School Diploma or equivalent.
1+ years of clerical or administrative experience.
On-line data entry experience.
Proficient in all applicable MS Office programs (i.e., Word, Excel, Outlook, Teams, etc.).
Keep all credit union and Member information confidential.
Establish and maintain effective business relationships with staff in other departments.
Maintain a working knowledge of policies and procedures necessary to effectively perform job duties.
Alpha/numeric filing skills.
Accurate typing skills, 10-key and data entry.
Effective oral communication skills.

Nice To Haves

Associate’s degree or equivalent experience.

Responsibilities

Process deposits and payments received by U.S. Mail.
Process cash advance and check by phone payments requests.
Import scanned documents from branches and all other necessary documents into the imaging system.
Complete research and retrieval for Members and department requests.
Review various Support Operations reports, process transactions, and file maintenance related to those reports.
Complete understanding and active application the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy.
Additional duties and responsibilities, as assigned.