Operations Support Technician & Merchandising Support Clerk
About The Position
This role combines the responsibilities of a Merchandise Operations Technician and a Merchandising Support Clerk. The Merchandise Operations Technician will assist in the production and distribution of planograms, merchandising initiatives, and signage to stores, managing communications through a task management system, and handling customer inquiries via the Kinney Cares hotline. The Merchandising Support Clerk will support the Merchandising Department in achieving sales, gross margin, and marketing goals, including data entry, reporting, and supplier interaction. This is an onsite role.
Requirements
- High School Diploma or GED
- Drug test
- Initial and continuous exclusion and sanction/disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position
Nice To Haves
- 2-3 years previous experience in a related position
- At least 1 year of prior Store experience
Responsibilities
- Assist in the formulation, preparation, distribution, and maintenance of all planograms for stores.
- Assist in the P.O.G. process using the space management system, coordinating data from various departments and personnel.
- Review and implement existing P.O.G. programs and research/develop new ones.
- Implement "Changes" as directed by supervisors.
- Answer customer comments and complaints in a timely manner, referring appropriate information to the correct department, supervisor, or store.
- Utilize the task management system to relay information to Kinney Drugs stores and other divisions.
- Utilize the task management system to add and maintain resources for stores and operations teams.
- Pull necessary reports from task management and share with appropriate departments/persons.
- Complete all mandatory and regulatory training programs.
- Perform other duties as assigned.
- Support Category Managers with daily duties.
- Responsible for the data entry and maintenance of the Item Master files and Vendor files.
- Reporting with MicroStrategy/Sequel.
- Responsible for management of ad images.
- Assist with Supply Chain duties as needed.
- Interact with suppliers, store management, and distribution center personnel for proper inventory flow.
- Work closely with the Merchandise Operations Department in the development of various merchandising support initiatives.
- Perform general administrative support duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
