Support Merchandiser

American Greetings•Waterford, MI

6d•Onsite

About The Position

American Greetings is hiring a Support Merchandiser to service an assigned retail route at 4200 Highland Rd, Waterford, MI 48328. The role independently displays and maintains inventory of greeting cards, gift wrap accessories, party goods, plush, and other celebrations products. The route averages 6 hours per week, with hours potentially increasing to an average of 11 per week around holidays. Additional territory support may require availability on multiple consecutive days and longer workdays, depending on business needs and project assignments. The position offers flexible scheduling and paid training. Starting pay is $14.40 per hour, increasing to $15.20 after six months and $16.00 after one year of continued employment; rates may vary by work location. Work takes place during daytime retail business hours, on sales floors and in back stock rooms. The role involves working independently and with a team, coordinating with retail associates and management, and using a company-issued tablet to plan weekly service schedules and complete daily activities. Occasional store resets may involve minor fixture work, product assembly, relocation, or removal. Additional availability is needed around major holidays, including occasional weekends and the days before or after holidays as needed.

Requirements

Must be at least 18 years old.
Ability to speak, read, write, and understand English.
Ability to lift up to 40 pounds, with or without reasonable accommodation.
Reliable transportation; most routes include multiple retail locations.
Reliable internet access to receive critical job information and updates.
Ability to learn and use a company-provided tablet for training and daily tasks.
Ability to meet scheduling needs, including occasional weekends and work the day before or after major holidays as needed.
Ability to push, pull, lift, and carry cartons, merchandise, and fixtures weighing up to 40 pounds.
Ability to stand, walk, stoop, and squat throughout the workday.
Ability to work independently and with a team.

Responsibilities

Service stores on the assigned route by merchandising and organizing product orders.
Display products in greeting card departments and other retail locations.
Maintain organized backroom areas and complete other inventory tasks as needed.
Communicate questions or concerns about service or schedules to management.
Use time management and organizational skills in a fast-paced retail environment.
Build relationships with retail store associates and management during daytime business hours.
Be available for additional working days and extended hours leading up to and immediately following major holidays.
Occasionally assist with store resets, including minor fixture work, product assembly, relocation, or removal as requested.
Review and plan weekly service schedules and workloads in assigned stores using a company-issued tablet.