Support Helper I

Henry Ford Health•Grand Blanc, MI

About The Position

Henry Ford Health is seeking a dedicated, organized Support Helper I for its Grand Blanc location. This entry-level role supports daily operations by assisting professional staff with materials management, clerical work, and general maintenance, helping ensure smooth and efficient service delivery. The position involves moving and delivering materials, equipment, and records; maintaining and organizing supplies; preparing and cleaning equipment; performing housekeeping duties; and keeping accurate records. The Support Helper I follows departmental instructions, policies, procedures, and safety standards, and maintains a professional demeanor while supporting colleagues, supervisors, and visitors.

Requirements

High school diploma or equivalent.
Ability to regularly lift, move, and carry objects weighing up to 60 pounds.
Physical ability to bend, stoop, reach, and retrieve items at various heights.
Excellent oral and written interpersonal and communication skills.
Ability to accurately follow detailed oral and written instructions.
Strong organizational and time-management skills.
Proficiency with basic computer systems and software programs.
Problem-solving and analytical abilities.
Ability to work independently and collaboratively as part of a team.
Attention to detail and commitment to maintaining accurate records.
Reliability, punctuality, and a professional work ethic.
Normal manual dexterity and ability to perform repetitive tasks.

Nice To Haves

One year of applicable cumulative job-specific experience in a support, administrative, or facilities role.
Experience in a healthcare, corporate, or organizational environment.
Familiarity with inventory management systems.
Ability to adapt to changing priorities and work in a fast-paced environment.
Willingness to learn new skills and take on additional responsibilities.
Experience with customer service or patient-focused environments.

Responsibilities

Assist professional staff with materials management, clerical work, and general maintenance duties.
Transport, transfer, and move materials, equipment, and records throughout the facility safely and efficiently.
Maintain adequate inventory in stock rooms, storage areas, and designated locations; organize and track supplies as assigned.
Prepare, maintain, and clean equipment and supplies according to departmental standards.
Clean work areas, restrooms, and common spaces; manage linen and trash removal.
Keep accurate records and documentation and use organizational computer systems.
Deliver equipment, materials, and records to appropriate departments and personnel.
Follow oral and written instructions from supervisors and use problem-solving skills to address operational challenges.
Follow departmental policies, procedures, and safety standards to ensure quality service.
Maintain a positive attitude and professional demeanor with colleagues, supervisors, and organizational visitors.
Perform additional duties as directed to support organizational objectives and team needs.