Childcare Center Support Director — Early Childhood Education

Discovery Kidzone•Helena, MT

19h

About The Position

The Support Director is a leadership position supporting the daily operations, culture, staffing, and overall quality of Discovery Kidzone. Working closely with the Program Director, Regional Directors, and Ownership, this role helps ensure programs maintain high standards for children, families, and team members while reflecting Discovery Kidzone’s Core Values and Vision. The Support Director supports safety, licensing compliance, classroom quality, organization, and family experience; provides coaching and training to teachers; and steps into classrooms when needed to support staffing, required ratios, and program needs. The role may require travel between local Discovery Kidzone locations.

Requirements

Must be Level 3 or higher on the Montana Early Childhood Project Practitioner Registry.
Must have a CDA, an Associate Degree or Bachelor’s Degree in Early Childhood Education, or related qualifying education.
Minimum of 3 years of experience working in a licensed childcare or early childhood education program.
Minimum of 1 year of childcare leadership or management experience.
Strong knowledge of early childhood education, classroom operations, licensing requirements, and developmentally appropriate practices.
Comfort using Google Drive, Google Docs, Google Sheets, Microsoft Word, Excel, PowerPoint, and other workplace applications and systems.
Strong character, a servant-leadership mindset, professionalism, and excellent customer service and communication skills.
Adaptability and willingness to step into classrooms and support program needs as necessary.

Nice To Haves

Montessori certification.
Culturally diverse and/or bilingual candidates are encouraged to apply.

Responsibilities

Partner with the Regional Director and Ownership to support Discovery Kidzone’s organizational philosophy, culture, Core Values, policies, procedures, and program standards.
Report directly to the Regional Director and Ownership.
Model Discovery Kidzone’s Core Values and Vision in daily leadership, communication, and decision-making.
Foster a respectful, inclusive, and professional workplace that values differences in backgrounds, cultures, perspectives, and abilities and does not permit harassment, discrimination, or intolerance.
Support daily program operations while maintaining standards for safety, licensing compliance, classroom quality, organization, and family experience.
Collaborate with leadership to identify staffing shortages and overages and assist with recruiting, interviewing, hiring, onboarding, and retaining qualified team members.
Serve as an early childhood education resource for teachers and leadership team members.
Coach, mentor, train, and model best practices for teachers to strengthen classroom quality and professional development.
Travel between local Discovery Kidzone locations as needed to provide classroom support, training, coaching, and modeling.
Step into classrooms as needed to maintain required ratios, support staffing needs, and provide hands-on training.
Build positive relationships with children, families, team members, and community partners.
Maintain professionalism, confidentiality, accountability, and consistent communication with leadership and team members.
Identify challenges, take ownership of solutions, and proactively communicate needs to the Regional Director.