Hybrid Support Counselor
About The Position
This position involves providing community-based mental health services to youth aged 6-21 and their families. The Support Counselor will work with clients during difficult times, offering guidance, teaching distress tolerance skills, and supporting them in navigating challenging conversations or events that exacerbate their mental health symptoms. A key aspect of the role is responding effectively to crisis situations and implementing safety and treatment plans. Services are delivered in collaboration with a multidisciplinary team, with interventions tailored to the unique needs of each client. Documentation of services and interventions is also a core responsibility. The Kaiser Wraparound Program is a partnership between Kaiser Permanente and Seneca Family of Agencies, aiming to provide support and services to help children maintain the lowest possible level of care and avoid out-of-home placements. Services for families will take place in-person in the Concord and Mount Diablo communities, with other work being completed remotely.
Requirements
- Bachelor’s degree in Counseling/Psychology/Social Work or related field
- Flexible schedule with the ability to work some evening hours as needed
- Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time
- Must be at least 21 years of age
- Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
- TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
Nice To Haves
- Bilingual Spanish skill set
- Experience providing strong behavioral interventions with youth in community-based setting
- Familiarity with local services and ability to connect clients to appropriate supports
Responsibilities
- Provide counseling and case management services to enrolled youth and families
- Connect clients and families to community resources and natural supports
- Offer crisis intervention and mental health services in various settings (home, school, community)
- Participate in treatment reviews, staff meetings, and IEP meetings as needed
- Complete mental health notes, service tracking, and required documentation
- Assist with transportation arrangements for school, therapy, and court appointments
- Provide on-call coverage to the program as scheduled
- Participate in all program staff meetings, and other treatment meetings when necessary
- Participate in weekly supervision with the Lead Clinician and/or Program Supervisor
- Apply crisis communication and de-escalation techniques, including physical intervention if necessary, following Seneca’s training protocols
Benefits
- Starting at $24.04 - $26.54 per hour, commensurate with experience
- Additional compensation provided upon passing bilingual language proficiency exam
- Salary increases each year
- Mileage reimbursement
- Stipends provided to staff members participating in the emergency on-call shifts
- 5 weeks of Paid Time off and 11 Paid Holidays
- Comprehensive benefits package: Medical, dental, vision, chiropractic, acupuncture, fertility coverage
- Long-term disability, family leave, and life insurance
- 50% paid premiums for dependents
- 403b Retirement Plan
- Employer-paid Employee Assistance Plan
- Public Service Loan Forgiveness certified employer
- Scholarship opportunities, ongoing training, and professional development opportunities
- Promotional opportunities across the agency in California and Washington
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
