Support Coordinator

Chapel Haven Schleifer Center•New Haven, CT
•Onsite

About The Position

The Support Coordinator works directly with Community Members to develop and implement individualized service plans that support independent living goals. This role combines case coordination, life skills coaching, advocacy, and ongoing support in collaboration with families and providers.

Requirements

  • Bachelor’s degree in Human Services or related field preferred, or 2+ years relevant experience
  • Experience supporting adults with intellectual or developmental disabilities
  • Strong communication, organization, and time management skills
  • Ability to manage multiple priorities and maintain consistent scheduling
  • Proficiency with Microsoft Office and documentation systems
  • Valid Connecticut driver’s license required
  • Cultural sensitivity and ability to work with diverse populations

Responsibilities

  • Develop, update, and implement individualized service plans and annual goals
  • Facilitate and prepare for annual review meetings with Community Members and providers
  • Meet regularly with assigned individuals to provide structured support
  • Provide coaching in daily living skills including budgeting, meal planning, and home organization
  • Coordinate healthcare appointments and support follow-through on care plans
  • Assist with financial skills such as budgeting, banking, and bill payment systems
  • Support community engagement and development of social supports
  • Maintain accurate documentation, case notes, and reports in Setworks
  • Advocate for appropriate services and collaborate with interdisciplinary teams

Benefits

  • paid time off
  • tuition reimbursement
  • professional development opportunities
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